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This page contains contact information for some the key departments and teams at Moorfields Eye Hospital NHS Foundation Trust.
General enquiries
For general enquiries about Moorfields Eye Hospital NHS Foundation Trust, please contact our main switchboard.
Telephone: 020 7253 3411
Email: info@moorfields.nhs.uk
Online: contact us
Post: Moorfields Eye Hospital NHS Foundation Trust, 162 City Road, London EC1V 2PD
Accident and emergency department
Moorfields has a specialist ophthalmic accident and emergency department at its City Road site in central London, which is open 24 hours a day for emergency eye problems. See our locations section for directions.
Telephone: 020 7253 3411
Online: Accident and emergency department
Contact the booking centre
The booking centre liaises with patients who are newly-referred to Moorfields by their GP, and who are enquiring about their first appointment with the Trust.
The booking centre is open Monday to Friday from 9am-4pm.
The telephone number is 020 7566 2357.
For more information, please see the booking centre.
To change or cancel your appointment
If you have visited Moorfields before and have an enquiry about a follow-up appointment, you should contact the particular clinic (eg glaucoma, cataract, etc) where your appointment is scheduled to take place.
The contact telephone number for this clinic will be clearly printed on your appointment letter. If you are unsure who to contact please telephone the general enquiries number or use our online form.
Telephone: 020 7253 3411
Online: change or cancel your appointment
Private/overseas patients/laser eye surgery
If you are an overseas patient, interested in coming to Moorfields as a private patient, or interested in laser eye surgery (LASIK), please contact our private patients team.
Telephone: 020 7566 2803
Email: private@moorfields.nhs.uk
Online: Moorfields Private
Post: The John Saunders Suite, Moorfields Eye Hospital, City Road, London EC1V 2PD
Moorfields Eye Hospital Dubai
Moorfields Eye Hospital Dubai opened its doors to patients for the first time in July 2007.
For further information please:
visit the website at www.moorfields.ae,
email info@moorfields.ae, or
write to Moorfields Eye Hospital Dubai, PO Box 505054 Dubai, United Arab Emirates.
Moorfields Direct telephone helpline
Moorfields Eye Hospital offers a telephone helpline run by specially trained nurses to deal with ophthalmic related queries and problems. The helpline is open between 9am-4.30pm, Monday to Friday.
Telephone: 020 7566 2345
Online: see Moorfields Direct for more information
NHS Direct
For general enquiries about NHS services please contact the national NHS helpline service, which is available 24 hours a day.
Telephone: 0845 46 47
Online: see NHS Direct for more information
Patient Advice and Liaison Service
The Patient Advice and Liaison Service (PALS) provides confidential advice and support to help you sort out any concerns you may have about the care we provide, guiding you through the different services available at Moorfields.
Telephone: 020 7566 2324 / 2325
Email: pals@moorfields.nhs.uk
Online: Patient Advice and Liaison Service
Medical education
For information about training courses on offer at Moorfields, please contact our courses department.
Telephone: 020 7566 2428
Online: contact the courses department
Media office
If you have any queries about the news published on this site, or other questions for the Moorfields media office, please contact us.
Telephone: 020 7566 2628. If you have an out-of-hours request please call 07711 482 572.
Online: contact the media office
Services for children
The paediatric service at Moorfields sees over 20,000 children a year and is a leading centre for the treatment and prevention of children’s eye disease in the UK.
For more information, please see parents and children.
Website feedback
If you have something to say about our website, ideas for new subjects that we should cover, or suggestions for future developments, please let us know.
Email: info@moorfields.nhs.uk
Online: website feedback form
